Booking Information

Booking Information


You can book tickets for any show online or over the phone.

All tickets are sold subject to our full Terms and Conditions. Our T&Cs include our no refund policy (unless a show is cancelled or rescheduled).


PHONES: Mon – Sat 10am-4pm

ONLINE: Anytime

For telephone bookings please call 01271 316523


You can now purchase ticket protection to ensure a worry-free booking with Selladoor Tickets.

From traffic delays, illness, adverse weather conditions, strikes, accidents and more, it’s easy for you to apply for a refund.

From just £2 per ticket, you can add booking protection. Just add to the basket when you check out!

Find out more here


If you are booking on behalf of a group of friends, family or co-workers, please contact our Box Office team, as there may be special discounted prices available for you.  Our team will assist you to secure the best prices and the best seats for your group.

School bookings can be made via the Box Office. Some performances will have special Schools tickets available, which may be limited. Where Schools tickets are not available, group rates will apply thereafter.

We have general risk assessments of the theatre available and welcome site visits prior to your trip if required.

For Groups and Schools inquiries, please email


Please note that personal cheques are not accepted at the Box Office.  Please note, we do not accept American Express.


When booking your tickets please let us know how we can make your visit easier. We may ask you to let us know us know some further details to ensure that we’re able to give you the best assistance we can and put in to place the appropriate safety measure for evacuation procedures.

Please contact the box office for further details.

Guide and assistance dogs are allowed in to most venues with open arms and a fresh bowl of water. Please check with the venue directly.


Where/if offered, concession ticket prices apply to those listed below
  • Disabled
  • Under 16 years old
  • Full-time students
  • Keyworker

Only one concession is available per ticket, and appropriate identification may be required upon request.


Tickets will largely be delivered to you by email, however on some occasions tickets may be available to collect from a Box Office or collection point. At some events we may ask your name to check you off a patron list.

To ensure secure collection of tickets at the Box Office, you will be asked for the surname the tickets were booked under and the order ID.

You may also be asked to confirm personal details of the person who booked the tickets. It is not necessary to present a booking confirmation when collecting, although this can help to make collection more efficient during busy periods.

In exceptional circumstances only, we can post your tickets to the address registered to the card used during your booking.  Postage of tickets is an additional £2 per order.